Community Perception towards Sehat Sahulat Programe (SSP) Availed by Families in Uniuon Council Thand Koi, Tehsil and District Swabi

Authors

  • Osama Ali BS Sociology (Student), University of Swabi, Swabi, KP, Pakistan.
  • Waqar Ahmad Research Associate/Assistant Professor, Bacha Khan University Charsadda, KP, Pakistan.

DOI:

https://doi.org/10.55737/qjss.704117327

Keywords:

Sehat Sahulat Programe, Community, Swabi, Pakistan

Abstract

The topic "Community Perception Towards Sehat Sahulat Programe (Ssp) Availed By Families In Union Council Thand Koi, Tehsil & District Swabi" is a significant effort to assess the socioeconomic and demographic status of the patients in Peshawars public hospitals and to learn about the facilities offered by public hospitals in the Sehat Sahulat Program (SSP). The current study was conducted in the district and tehsil Swabi, Village Council Kaddi, to investigate public opinion about the SSP programme in Swabis public and private hospitals. Village Council Kaddi, district and tehsil Swabi, Khyber Pakhtunkhwa, Pakistan, was the focus of the research. Purposive sampling was used to select a sample size of 50 respondents from the study population. A questionnaire was used to collect data. The studys findings revealed that patients were satisfied after treatment, that the hospital has a strict security system, and that registration for the Sehat Sahulat Program (SSP) is simple and easy to do, despite the fact that there is a large crowd in the registration area.

References

Agha, A., Parviz, S., Younus, M., & Fatmi, Z. (2003). Socio-economic and demographic factors associated with injecting drug use among drug users in Karachi, Pakistan. Journal of Pakistan Medical Association, 53(11), 511-516. https://pubmed.ncbi.nlm.nih.gov/14738255/

Andaleeb, S. S. (2001). Service quality perceptions and patient satisfaction: a study of hospitals in a developing country. Journal of Social Science & Medicine, 52(13), 59–70.

Che Rose, R., Uli, J., Abdul, M., & Looi Ng, K. (2004, May 1). Hospital service quality: a managerial challenge. International Journal of Health Care Quality Assurance, 17(3), 146–159. https://doi.org/10.1108/09526860410532784

Dawn, A. G., & Lee, P. P. (2004). Patient expectations for medical and surgical care: a review of the literature and applications to ophthalmology. Survey of Ophthalmology, 49(11), 513-524.

Diab, H. S. (2015, June 4). Assessment of patients’ satisfaction in Ain Shams University Hospitals. Egyptian Journal of Bronchology, 9(2), 211–220. https://doi.org/10.4103/1687-8426.158107

Ehiemere Ijeoma, O., Nwaneri Ada, Iheanacho Peaceand Akpati V, (2011). Patients‟ satisfaction with quality of care in Federal tertiary hospitals, Enugu, Southeast, Nigeria. International Journal of Nursing and Midwifery, 3(1), 6-13.

Fang, Y., Pang, h. F. (2008). Survey on Patients Satisfaction on Quality of Medical Care in State–owned Hospitals in Guangzhou. The Chinese Health Service Management, 3(16), 663-672.

Funderburk, J. S., Fielder, R. L., DeMartini, K. S., & Flynn, C. A. (2012, June). Integrating behavioral health services into a university health center: Patient and provider satisfaction. Families, Systems, &Amp; Health, 30(2), 130–140. https://doi.org/10.1037/a0028378

Greenberg, R. P., Constantino, M. J., & Bruce, N. (2006, October). Are patient expectations still relevant for psychotherapy process and outcome? Clinical Psychology Review, 26(6), 657–678. https://doi.org/10.1016/j.cpr.2005.03.002

Kane, R. L., Maceijewski, M., & Finch, M. (1997). The relationship of patient satisfaction with care and clinical outcomes. Journal of Medical Care, 35(7), 714-730.

Khandelwal, A. (1988). A study of patient satisfaction in a tertiary referral hospital. Journal of Academy of hospital administration, 15(1), 29=32.

Kucukarslan, S. N., & Nadkarni, A. (2008, March). Evaluating medication-related services in a hospital setting using the disconfirmation of expectations model of satisfaction. Research in Social and Administrative Pharmacy, 4(1), 12–22. https://doi.org/10.1016/j.sapharm.2007.01.001

Mc Glynn, E. A. (1995). Quality assessment of reproductive health services. Western Journal of Medicine, 163(3), 19-37.

Newcome, L. N. (1997). Measuring of trust in health care. Journal of Health Affairs, 16(1), 50-52.

Parasuraman, A., Zeithaml, V. A., & Berry, L. L. (1985). A Conceptual Model of Service Quality and Its Implications for Future Research. Journal of Marketing, 49(4), 41-50. https://doi.org/10.2307/1251430

Quintana, J. M., González, N., Bilbao, A., Aizpuru, F., Escobar, A., Esteban, C., San-Sebastián, J. A., de-la-Sierra, E., & Thompson, A. (2006b, December). Predictors of patient satisfaction with hospital health care. BMC Health Services Research, 6(1). https://doi.org/10.1186/1472-6963-6-102

Sitzia, J., & Wood, N. (1997, December). Patient satisfaction: A review of issues and concepts. Social Science &Amp; Medicine, 45(12), 1829–1843. https://doi.org/10.1016/s0277-9536(97)00128-7

Sreenivas, T. (2012). A study on Patient satisfaction in Hospitals (A Study on Three Urban Hospitals in Guntur District, Andhra Pradesh). International Journal of Management research & Business Strategy, 1(1), 101-118.

Tucker, J. L., & Adams, S. R. (2001). Incorporating patients' assessments of satisfaction and quality: an integrative model of patients' evaluations of their care. Managing Service Quality, 11(4), 272-87.

Walters, D., & Jones, P. (2001, October). Value and value chains in healthcare: a quality management perspective. The TQM Magazine, 13(5), 319–335. https://doi.org/10.1108/eum0000000005858

Zeithaml, V. (2017, March 7). Services Marketing: Integrating Customer Focus Across the Firm (7th ed.). McGraw-Hill Higher Education.

Downloads

Published

2024-11-23

Issue

Section

Articles

How to Cite

Ali, O., & Ahmad, W. (2024). Community Perception towards Sehat Sahulat Programe (SSP) Availed by Families in Uniuon Council Thand Koi, Tehsil and District Swabi. Qlantic Journal of Social Sciences , 3(1), 43-57. https://doi.org/10.55737/qjss.704117327